Terms Of Service

Last updated: 04/06/2023


Welcome to Nabiller, the electricity bill payment platform ("Platform"). These terms of service ("Terms") govern your use of the Platform and outline the rights and obligations between you ("User") and Nabiller ("Company").

Acceptance of Terms

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, you should not use the Platform.

Account Registration

a. User Account
To use the Platform, you can create a user account ("Account"). You agree to provide accurate and complete information during the registration process and to keep your Account credentials confidential. You are responsible for all activities that occur under your Account.

b. Eligibility
You must be of legal age to use the Platform, according to the laws of your jurisdiction. By creating an Account, you represent and warrant that you meet the eligibility criteria.

Platform Services

a. Meter Validation
The Platform allows Users to enter their meter number to verify the associated name and address connected to that meter number. The accuracy of the generated information depends on the data provided by the relevant electricity service provider.

b. Meter Type Selection
Users can select the type of meter (prepaid or postpaid) associated with their meter number. This selection determines the subsequent payment process and options available to the User.

c. Bill Payment
For prepaid meters, Users can select the desired amount and proceed to make payment. The Platform redirects Users to a secure payment page provided by Flutterwave or an authorized payment gateway for payment processing. Users are responsible for providing accurate payment information and completing the payment transaction successfully.

d. Token Delivery
Upon successful payment, a token is sent to the mobile number associated with the meter number provided by the User and also displayed Onscreen . This token is used to load electricity credit onto the prepaid meter, enabling Users to access electricity services.

User Responsibilities

a. Accuracy of Information
Users are responsible for entering the correct meter number and ensuring the accuracy of the associated name and address. The Company does not guarantee the accuracy of the generated information and shall not be held liable for any discrepancies

b. Payment Authorization
By initiating a payment transaction on the Platform, the User authorizes the Company to facilitate the transfer of funds to the relevant electricity service provider. Users are responsible for providing accurate payment information and completing the transaction successfully.

c. Compliance with Laws
Users agree to comply with all applicable laws, regulations, and guidelines while using the Platform. Any misuse or unauthorized use of the Platform is strictly prohibited.

Intellectual Property

The Platform and its contents, including trademarks, logos, software, and other materials, are the property of the Company or its licensors. Users are not granted any rights or licenses to use the Company's intellectual property without prior written consent.

Limitation of Liability

The Company shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of the Platform. Users assume all risks associated with their use of the Platform and the accuracy of the generated information.

Modification and Termination

The Company reserves the right to modify or terminate the Platform, in whole or in part, at any time without prior notice. The Company may also update or modify these Terms. Users will be notified of any material changes to the Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].


If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between the User and the Company regarding the use of the Platform and supersede any prior agreements or understandings.