Privacy Policy

Last updated: 04/06/2023


This Privacy Policy describes how Nabiller ("Company") collects, uses, and protects the personal information of users ("Users") of the electricity bill payment platform ("Platform"). By using the Platform, Users consent to the collection and use of their personal information as described in this policy.

Information Collection

Personal Information: The Company may collect personal information from Users, including but not limited to:

  • Name
  • Address
  • Contact information (email address, phone number)
  • Meter number
  • Payment details (credit card information, bank account details)

Usage Data: The Platform may also collect non-personal information related to User interactions with the Platform, such as IP addresses, device information, browser type, and usage statistics. This information is collected to improve the Platform's functionality and user experience.

Use of Information

Service Provision: The Company uses the collected information to provide the services offered by the Platform, including verifying meter details, processing payments, and delivering tokens for prepaid meters.

Communication: The Company may use User contact information to communicate important updates, service notifications, and promotional offers related to the Platform. Users may opt out of receiving promotional communications by following the instructions provided in the communications.

Legal Compliance: The Company may disclose personal information if required to do so by law or if such action is necessary to comply with legal obligations, protect the rights and property of the Company, or enforce the Terms and Conditions of the Platform.

Data Security

The Company implements reasonable security measures to protect User information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure. The Company cannot guarantee the absolute security of User information.

Data Retention

The Company retains User information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon request, the Company will delete User information in accordance with applicable laws.

Third-Party Services

The Platform may utilize third-party services or integrations, such as payment gateways or analytics providers. These third-party services have their own privacy policies, and the Company is not responsible for their practices. Users are encouraged to review the privacy policies of these third parties.

Children's Privacy

The Platform is not intended for use by individuals under the age of [minimum age requirement]. The Company does not knowingly collect personal information from individuals under this age. If you believe that a child has provided personal information, please contact us to have it removed.

User Rights

Users have the right to access, correct, update, or delete their personal information held by the Company. Users can exercise these rights by contacting the Company using the contact information provided in this Privacy Policy.

Changes to the Privacy Policy

The Company reserves the right to modify or update this Privacy Policy at any time. Users will be notified of any material changes through the Platform or via other communication channels. Users are encouraged to review the Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the Company's data practices, please contact us at